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    Admissions

    We guide you every step of the way, providing one-on-one assistance whenever you need.

    Our Insurance Partners

    Trustmark Benefits Beyond Benefits
    MultiPLan
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    Cigna Healthcare
    Carelon Behavioural Health
    Aetna
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    BlueCoss BlueShield
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    Anthem
    AmeriHealth

    Verify your
    insurance coverage

    Provide your insurance details in our secure verification form and our team will be in contact shortly to discuss your coverage.

    Have questions about how we work with your insurance?

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    Admission process

    Our goal is to match you with the right care approach. During admission, we provide clarity on our facility’s guidelines, required documents, eligibility criteria, and other essential information.

    1
    Talk to us

    We want to understand your unique circumstances. Our team is ready to listen to your story and help you begin recovery.

    2
    Proceed to pre-screening

    We discuss your mental health and physical conditions to plan for your needs. We also cover the payment process via insurance or other methods. 

    3
    Review your options

    We provide treatment recommendations and guide you through choosing the best option for your recovery.

    4
    Schedule your treatment

    Once you’ve chosen a treatment plan, we schedule your stay at our facility and help you prepare. We provide a packing list, travel schedule, and any additional assistance you may need.

    5
    Begin your recovery

    On your first day in our facility, we guide you through medical screening and help you get settled in your living space.

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    Commonly asked questions

    How do I start the admissions process at Refine Recovery?

    At Refine Recovery, beginning your journey on the path to recovery is both a compassionate as well as straightforward process. Simply contact us through our website, or you may contact our team of dedicated professionals for further guidance as it pertains to the admissions process. Our caring treatment team members will guide you through each step, ensuring that you receive the support, guidance, and information that you may need in order to begin your treatment process.

    At Refine Recovery we prioritize your need for prompt support. Typically, an admission can be arranged as soon as within 24 hours of your initial contact. This swift process will include insurance verification and / or financial screening, as well as a comprehensive pre admission assessment in order to custom tailor your treatment process and plan.

    Refine Recovery is conveniently located near both Los Angeles International Airport (LAX) and Hollywood Burbank Airport (BUR). We can assist you in arranging transportation from these airports to our treatment facility, ensuring both a smooth and stress free journey to begin the process of your recovery.

    Maintaining connections with your loved ones is important for your overall recovery. We encourage communication with family members and healthy friends during your treatment. This process is facilitated through scheduled calls and visits, while at the same time respecting your treatment schedule and need for privacy.

    Your privacy and confidentiality are of paramount importance to us at Refine Recovery. We adhere to strict privacy laws and ethical standards, ensuring that all of your information and treatment details are kept both confidential as well as secure.

    Yes, please bring all of your prescribed medications with you at the time of admission. The medical team at Refine Recovery will review your medication protocols and will integrate them into your personalized treatment plan, ensuring continuity of care by addressing all aspects of your medical history and overall health.

    For your comfort during your treatment stay we recommend that you pack personal clothing, toiletries, and other essential items. Please avoid bringing valuables and other prohibited items. A detailed list of what to bring (and what NOT to bring) will be provided to you upon admission clearance.

    We accept a variety of different payment options, including insurance, credit cards or debit cards, as well as other methods of payment. Please contact our admissions team in order to review and verify your insurance benefits, and to discuss payment options that may be best suited to meet your needs.

    Inpatient treatment typically spans 20 to 45 days in duration; however we understand that each individual’s journey is unique. We offer flexible options should you require a longer treatment stay in order to fully embrace your path to recovery and journey toward long term sobriety.

    At Refine Recovery we offer both private and shared room accommodations. Your comfort and your preferences are important to us, and we strive to accommodate your needs in order to ensure an environment that is conducive to your recovery process.

    Begin your recovery journey

    Take the first step towards lasting sobriety.

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    Wait! Don’t Leave Without Help

    Every moment matters when it comes to your recovery. One Decision Can Change Your Life – Make This One Count.

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